What Our Clients Say About Us
Don't just take our word for it—read what our satisfied clients have to say about their experiences. From finding their dream homes to achieving top dollar on their property sales, their stories reflect our commitment to excellence and genuine care.
Dan K. | Billings, MT
Terri and her daughter Ashley are a great team. Between the two of them, one is always available. Their communication with one another, and with us, was excellent as we looked for a home in Billings. Terri took the lead on our home search, starting with thoughtful listening to our needs and desires. She found homes for us to look at in a tight market, responded quickly to our requests to see particular homes, and expertly guided us through the bidding and buying process. Throughout the process, we always knew that with Terri and Ashley, our interests were primary and their desire was to help us find the right home for us. Terri offered advice at just the right moments. We couldn't have been more grateful!
Megan B. | Billings, MT
Terri and Ashley are very knowledgeable in the Billings real estate market and helped us (partially remote) stay focused on what we were looking for while providing their expertise. They make an excellent team and made our buying experience nearly seamless. Terri was a referral from our family members who had worked with her previously, so we were fortunate to have a trusted, local agent help us from beginning to end. Terri and Ashley are both thoughtful, kind and really fun to work with! I can't imagine using anyone else!
Sarah H. | Billings, MT
Terri and Ashley helped us buy our first home so there was no question who we would call when it was time to sell it, too! They are organized, responsive and willing to help with anything we had questions about. They will go above and beyond for you whether it’s your first time buying/selling or your hundredth! You can’t go wrong with these two on your team.
Steph L. | Huntley, MT
Terri and Ashley were amazing to work with; professional but also felt like we had known them our whole lives! We got an offer on our house within 2 weeks and they helped us understand everything. I would definitely recommend them.
Clinton S. | Billings, MT
Great to work with. Ashley and Terri will always get my business moving forward. Both were very patient and introduced to me homes that I didn't have on my radar. Its refreshing to have Realtors who care just as much as you do. Terri & Ashley took care of me from day 1 and actually stopped me from making a few silly home purchases throughout my process. Maybe I am biased but these are my GO TO AGENTS. Cant wait to buy another one from them and add to my portfolio.
Leslie S. | Billings, MT
My husband and I were referred to Terri and Ashley by an experienced agent who went out of town on an extended vacation. We were able to meet both in person to share our desires and concerns. Terri and Ashley knew we were on a short timeline and a specific budget. Most of all, we had our must haves. Both were very flexible with their time, following up on different leads and homes to see. What was best for us is that as we went through the process, they reminded us of our must have so that we would not compromise, and we didn't! Terri also followed up on every concern, ensuring we were please even after signing. I can't complement the process enough. Thank you for your time and assistance. We are SO happy in our forever home!
Marilyn D. | Billings, MT
I was overwhelmed with the level of service that I received from Terri and her daughter Ashley. I thought I would be looking for three months, but Terri listened carefully and made an all-out effort for the three days I was in town and by the end of the third day we had found a perfect fit. Terri's knowledge of the town, the market, and the properties saved me a lot of time. Her rapport with other agents allowed me to look at a house before it was actually being opened up. That is the one I ended up buying. Terri went to bat on my behalf when there was a mixup on repairs to be performed. She and Ashely were very accessible and I felt totally comfortable with both of them. If you choose Terri and Ashley for your realtors, you have the cream of the crop.
Larell B. | Billings, MT
Terri and Ashley were wonderful to work with. We had a very limited amount of time to get our house sold and relocate to another state. We weren’t at all ready to show the house, but these ladies kept assuring us it would be okay. We somehow managed to get things in order, listed the house and a week later we had an offer. We had some bumps with a few hail storms and these ladies were right there with us solving problems and keeping the process moving forward. They were nothing short of amazing to work with. Couldn’t recommend them more! If we ever return to the area, you can bet we’ll be calling them to help us find a new home!
Julia S. | Billings, MT
I cannot begin to explain how wonderful my selling experience was Thanks to Terri and Ashley! Being a Realtor in Arizona myself, I have high expectations. Terri and Ashley exceeded those expectations. They were both extremely knowledgeable, kind and thorough. They kept me well informed throughout the entire selling process. Their area expertise in the local market was very apparent. Needless to say, I trusted their advice every step of the way, and I couldn't have imagined a better outcome, a signed offer 2nd day on the market, with a back up offer in place as well! I highly recommend Terri and Ashley to all of my Montana friends and Family!!
Connie P. | Laurel, MT
Working with Terri and Ashley was a fantastic experience! They are so easy to work with and so enjoyable! They handled everything with ease and grace and such professionalism and it wasn’t an easy transaction! I highly recommend them if you are buying or selling in the Billings area… you will be pleased you chose them!
Michael J. | Billings, MT
How do I explain all of the positive experiences I have had working with Terri & Ashley? I had the pleasure of meeting Terri about a year ago during a rough life change and looking for a house. Terri stepped up with professionalism, honesty, straightforwardness, and dedication to help me find exactly what I needed. I met Ashley during the process and I was pleasantly surprised to find she had the same qualities. When my situation improved and I wanted to sell, Terri & Ashley were right there to help me sell my house and made the process painless and efficient to get me the best deal. When I am ready to purchase my next home, Terri will be my first phone call. I cannot recommend them both enough. You can’t go wrong with these two amazing women.
Aubrie V.| Lockwood, MT
We were so blessed to work with Terri and Ashley. As our realtors, they helped us find the right house in the right neighborhood for the right price. They were patient as we took several months years, actually, between looking at houses, waiting to have one hit the market that caught our eye. They were also so accommodating to our schedule. Even when I mixed dates up, Terri was willing to come out and do a walk through. Terri and Ashley were always working to make our home purchasing process as simple and successful as possible. They answered all of our questions, explained things for us first time home buyers who weren’t sure how different aspects of home buying worked, gave us good advice, which included saying no to the house if things didn’t work out with the inspection, and found us a home that met our needs. They didn’t treat us as just clients, but as friends. We would recommend this Realtor Team to anyone.
Tara H.| Billings, MT
Terri is amazing. I want to start by thanking both Terri and Ashley for an incredible house buying experience during such a drastic changing market. From the beginning my husband and I felt pretty anxious about getting what we wanted with what inventory was on the market. Terri and Ashley combined are an amazing duo with a wealth of knowledge, honesty, trust, and truly have your best interests at heart. Any questions or concerns that came up were answered no matter what time of day or night. They went the extra mile to ensure we felt comfortable and at ease during the whole process. Even during trying times and bidding wars they were phenomenal. We are extremely grateful and so happy! Terri and Ashley are certainly the way to go whether your buying or selling 100%.
Laura S.| Billings, MT
Terri and Ashley were AMAZING!!! We purchased a home through them in 2020, right at the start of the COVID-19 pandemic. We were first time home buyers and needed a lot of handholding through the process. Terri was incredible. She communicated very clearly about the entire process, from offering to inspection to closing Terri was there holding our hand and making us feel confident that we had made a great purchase, even during a pandemic! What I appreciate most about Terri is she was willing to show us as many houses as we needed to feel confident and she never made us feel rushed or like a burden. Fast forward two years and we unexpectedly needed to move out of state. The Billings market was crazy and forecasts of stalling out were everywhere. We were terrified. Having never sold a house before, Terri and Ashley held our hands through the entire process. Ashley answered all of my texts and phone calls, right away, often when I was going back and forth on what I wanted our list price to be. We were not easy clients. I was stressed out beyond words and Terri and Ashley treated us like we were their most important clients in the world. They were patient and responsive to my freak-outs and they NEVER showed anything but understanding and compassion. Terri and Ashley were incredibly honest when the market was unpredictable and transparent with me when we were trying to figure out a great list price. Terri communicated every offer, all potential buyer feedback, and was incredibly professional and communicative. At the same time we were selling our house we were trying to buy a home in another state. We were often frustrated with the lack of communication from the out of state agent and Terri honestly stepped in and let us know what was acceptable and what was not in terms of this other agents behavior. Terri and Ashley went above and beyond as both buying and selling agents. I have so much respect for this team. They are quick to respond, communicate frequently and honestly, and I also felt like we were trying to do the most moral thing possible when selling and buying our house. I loved working with them and would give them my highest recommendation for buying and selling in Billings. You cannot go wrong with this team!
Ashley H.| Billings, MT
Terri and Ashley make a wonderful team. They are both available 24/ 7. Literally! When my husband and I had any questions they were able to answer usually within minutes. Without them, there could have been many sleepless nights, but their negotiation skills and tenacity always made the process seamless. The networking skills they provide is from years of experience which I highly recommend. If fixes need to be made or referrals they will have numbers ready to help a seller or buyer. They are incredibly professional and will work tirelessly for you. From my own experience I would recommend them highly to anyone especially someone new to real estate!
Michael H.| Billings, MT
I've worked with Terri Welborn on multiple transactions and she has been nothing short of amazing on all of them. She will go to bat for you throughout the entire process, whether you are buying or selling. I could go on and on about just how amazing she is, but if you're looking for the best realtor in town, look no further.
Holly O.| Billings, MT
Terri and Ashley really cared about our best interests and took great care of us throughout the process, including well after the sale. They were so attentive to every detail, and they worked tireelessly on our behalf always. And, all the while they were so pleasant, positive, and smiling always. We loved our experience and our purchase. What an excellent team! They made buying a new home in a new city so easy and enjoyable. We can never thank them enough! They are without a doubt the best! They should be your first choice in realty.
John R.| Billings, MT
Terri and her daughter Ashley Erb are amazing! You will not be dissapointed. They both deliver! Terri is very easy to work with and is always available to serve your needs through the real estate process. She definitely looks out for you and I would highly recommend her and her daughter Ashley. True Real Estate Professionals! Very honest and ethical people to work with, there is no doubt they are on your side and looking out for your best interests. Our home purchase went super smooth even with the back and forth that typically occurs when negotiating the best value for buyer and seller. Give them a call today, they answer the phone day or night and call you back immediately. I am so glad I was referred to Terri Welborn.
Justin L.| Billings, MT
We were very happy with the wonderful job that Terri and Ashley did in helping us find a new home. They worked hard to find something that fit with what we were looking for and offered lots of helpful advice that kept us from making some poor decisions. They were always available to show us more houses and very flexible in accommodating our schedule as well. I would gladly recommend either of them to anyone looking for a house.
Rhonda W.| Billings, MT
We had a wonderful and very professional experience with Terri Welborn. Terri informed us every step of the way while selling our house. She sent us reviews negative or positive from people who viewed our home. She kept us up to date from day one to the day we signed papers. In our opinion Terri is very professional, knowledgeable, and goes above and beyond with her clients. I would highly recommend her to anyone selling or buying a house. She also sold my daughter and her future husband a home. I recommended Terri to them. They were very impressed with her also. Terri still visits with them and contacts them just to see how they are doing. WOW!!! What an impressive business lady!
Nicole T.| Billings, MT
My husband and I put thousands of dollars into our home getting it prepared to sell. When we talked to Terri some of the questions rolled through our minds, "why do we need a realtor and why pay a ton of money?" Our house was on the market for 24 hours before it closed. I thought, “That was easy-peasy”. We negotiated the inspection with only a few modifications. It seemed everything was going great until the buyer’s wife asked the buyer for a divorce and they backed out of the deal with only $500 earnest money. The house went back on the market and in 48 hours it was under contract once again. We went through the second inspection with some more modifications and additional expenditures fixing what was negotiated and then the buyer lost his job and financiing fell through. The third time it went on the market it was under contract in a week. We went through an inspection the third time and negotiated it through with a ton more emotions involved. Terri and Ashley helped list it all three times, they helped negotiate the selling price all three times, helped negotiate the inspections all three times, dealt with Lockwood water tax issues plus kept us from going crazy. They answered phone calls in the evening and on the weekends, met with us in the early morning and listened to us vent many times. It may seem a lot of money but they earned every dollar. There is no way we could have negotiated this complicated real-estate endeavor without them. Thanks! God Bless you both!